{"id":5443,"date":"2024-03-06T08:46:55","date_gmt":"2024-03-06T07:46:55","guid":{"rendered":"https:\/\/trm.to.it\/?page_id=5443"},"modified":"2024-03-26T14:29:58","modified_gmt":"2024-03-26T13:29:58","slug":"service-quality-charter","status":"publish","type":"page","link":"https:\/\/trm.wpweb-dev.it\/en\/service-quality-charter\/","title":{"rendered":"Service quality charter"},"content":{"rendered":"<p>As provided for in Art. 24.2 of the <a href=\"\/wp-content\/uploads\/2023\/07\/Contratto_di_servizio_Ato-r.pdf\">Service Contract<\/a> with ATO-R, TRM has adopted a Service Charter that responds to the need to define the quality of the service with respect to the direct users of the plant&#8217;s operations, i.e. the Transferors. The document contains information on how the Service is managed in relation to the Transferors, Quality andhttps:\/\/trm.wpweb-dev.it\/wp-content\/uploads\/2023\/07\/Contratto_di_servizio_Ato-r.pdf Efficiency standards as well as a description of the characteristics of the Plant.<\/p>\n<p><strong><a href=\"https:\/\/trm.wpweb-dev.it\/wp-content\/uploads\/2024\/03\/TRM_CartaServizi-2023.pdf\" target=\"_blank\" rel=\"noopener\">Service Quality Charter<\/a> <\/strong>(approved by the Board of Directors on 06 November 2023)<br \/>\n<strong><a href=\"https:\/\/trm.wpweb-dev.it\/wp-content\/uploads\/2024\/03\/Allegato-1-Regolamento-di-esercizio_Rid.pdf\">Annex 1<\/a> <\/strong>&#8211; Operating regulations<br \/>\n<a href=\"https:\/\/trm.wpweb-dev.it\/wp-content\/uploads\/2024\/03\/Allegato_2_SchedaTecnica_Modello.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Annex 2<\/strong>\u00a0<\/a>&#8211; Data Sheet (Template)<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As provided for in Art. 24.2 of the Service Contract with ATO-R, TRM has adopted a Service Charter that responds to the need to define the quality of the service with respect to the direct users of the plant&#8217;s operations, i.e. the Transferors. The document contains information on how the Service is managed in relation [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service quality charter - TRM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trm.wpweb-dev.it\/en\/service-quality-charter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service quality charter - TRM\" \/>\n<meta property=\"og:description\" content=\"As provided for in Art. 24.2 of the Service Contract with ATO-R, TRM has adopted a Service Charter that responds to the need to define the quality of the service with respect to the direct users of the plant&#8217;s operations, i.e. the Transferors. 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